Direct payments

Get money from us to arrange and pay for your own care.

If you're eligible for care and support, you can choose to get a direct payment instead of care arranged by us. You decide who supports you and when.

What you can use it for

  • employing a personal assistant
  • paying a care agency of your choice
  • activities that meet your needs in your care plan, such as day services or classes

You cannot use it for permanent care home places, or for things not in your care plan.

Apply

Ask your social care worker, or contact us.

Ask about direct payments

What happens next

We'll pay the money into a separate bank account or a prepaid card every 4 weeks. You'll need to keep receipts and show us how it's spent. Our direct payments support team can help you employ staff and do the paperwork.