Contact us

Phone, write to or visit the council.

You can do most things online, any time, from the service pages on this website. It's usually the fastest way.

Contact a service

Each service page has the quickest way to get what you need, which is usually an online form you can use at any time. These teams also have their own phone lines:

  • bins, council tax and general enquiries: 01632 960 000, Monday to Friday, 9am to 5pm
  • parking: 01632 960 002, Monday to Friday, 9am to 5pm
  • housing and homelessness: 01632 960 003, Monday to Friday, 9am to 5pm
  • benefits: 01632 960 005, Monday to Friday, 9am to 5pm

Phone

For anything else, call 01632 960 000, Monday to Friday, 9am to 5pm. We answer most calls within 5 minutes.

For emergencies out of hours, such as homelessness, a dangerous building or a road emergency, call 01632 960 004.

Visit us

Civic Centre, Market Street, Knowmoor, KN1 1AA

Open Monday to Friday, 9am to 4pm. You do not need an appointment for general enquiries.

Write to us

Knowmoor Council, Civic Centre, Market Street, Knowmoor, KN1 1AA

Send us a message

Send us a message

We'll reply within 10 working days.

Journalists

Contact our press office.

If you need help to contact us

If you're deaf or hard of hearing, you can contact us using Relay UK. We can arrange an interpreter or British Sign Language interpreter for appointments.