Accessibility statement

How accessible this website is, and how to report a problem.

This website is run by Knowmoor Council. We want as many people as possible to be able to use it. For example, you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard or speech recognition software
  • listen to most of the website using a screen reader

We've also made the text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents are not fully accessible to screen reader software
  • some maps cannot be used with a keyboard alone

Feedback and contact information

If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or braille, email web@knowmoor.example or call 01632 960 000. We'll reply within 5 working days.

Reporting accessibility problems

If you find any problems not listed on this page, or think we're not meeting accessibility requirements, email web@knowmoor.example.

Report an accessibility problem

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service.

Technical information about this website's accessibility

Knowmoor Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the issues listed above.

Preparation of this accessibility statement

This statement was prepared on 25 October 2026. The website was last tested on 25 October 2026 by our web team, using automated tools and manual testing with a keyboard and screen readers.