Privacy notice

How we collect, use and protect your personal information.

Knowmoor Council is the data controller for the personal information you give us. This notice explains how we use it. Each service has its own privacy notice with more detail.

Why we use your information

We use your information to provide the services you ask for, to meet our legal duties, to protect people from harm, and to plan and improve services.

Who we share it with

We only share your information when we need to, for example with other public services, such as the NHS and the police, with organisations that provide services for us, or when the law says we must. We never sell it.

How long we keep it

We only keep your information for as long as we need it. Our retention schedule says how long we keep each type of record.

Your rights

You can ask to see the information we hold about you, and ask us to correct it, delete it or stop using it. Read about asking for your personal data.

Contact our data protection officer

Email dpo@knowmoor.example or write to the Data Protection Officer, Knowmoor Council, Civic Centre, Market Street, Knowmoor, KN1 1AA.

If you're not happy with how we've used your information, you can complain to the Information Commissioner's Office.