Emergency help if you're in crisis

Get urgent help with food, heating or essential furniture after an emergency.

Our Local Welfare Support scheme can help if something unexpected happens and you have no other way to pay for essentials.

What we can help with

  • food and energy top-ups in an emergency
  • essential furniture and appliances, such as a bed, cooker or fridge, if you're setting up a home after being homeless, leaving care or fleeing domestic abuse

We do not give cash. We give vouchers, prepayment top-ups or arrange for items to be delivered.

Who can apply

You must be 16 or over, live in Knowmoor, and have no savings or other way to pay. You can usually get help up to twice in 12 months.

Apply

Apply for emergency help

If you cannot apply online, call 01632 960 005, Monday to Friday, 9am to 5pm.

What happens next

We'll tell you our decision within 2 working days. If you need food or heating today, tell us and we'll decide the same day.