Trading standards

Report a rogue trader, a scam or unsafe goods, and get advice on your consumer rights.

Trading standards protects people from rogue traders, scams and unsafe products, and helps businesses follow the law.

Report a problem with a business

Report it to the Citizens Advice consumer helpline. They'll give you advice and pass your report to us.

Report to trading standards

Or call the Citizens Advice consumer helpline on 0808 223 1133.

If a rogue trader is at your door now

Do not let them in or pay them. Call the police on 999 if you feel threatened, or 101 if not.

Scams

Report scam emails to report@phishing.gov.uk and scam texts to 7726. If you've lost money, contact your bank straight away and report it to Action Fraud.

Advice for businesses

We give free and paid advice to help businesses follow trading law. Email trading.standards@knowmoor.example.