If you're homeless or about to be

Contact us as soon as you think you might lose your home. The sooner you contact us, the more we can do to help you stay where you are.

If you have nowhere to stay tonight

Call 01632 960 003, Monday to Friday, 9am to 5pm. At other times, call 01632 960 004.

If you're in danger, call 999.

If you might lose your home in the next 8 weeks

For example, if your landlord has given you notice, you're behind on rent or mortgage payments, or you cannot stay with family or friends any longer.

Ask for help with homelessness

What happens next

A housing officer will contact you within 2 working days. They'll look at your situation and agree a plan with you. This could mean:

• talking to your landlord or mortgage lender
• help to pay rent arrears or a deposit
• help to find a home you can rent privately
• somewhere to stay while we look at your situation, if you have nowhere safe to go

If you're sleeping rough or worried about someone who is

Tell StreetLink where you or they are. Our outreach team will visit.

If you're leaving because of domestic abuse

You do not need to have a local connection to Knowmoor. Call us or the free 24-hour National Domestic Abuse Helpline on 0808 2000 247.