Report a street light fault

Tell us about a street light that's not working, flickering or damaged.

You can report street lights and lit signs that are not working, stay on during the day, flicker or are damaged.

Find the lamp post number

Each street light has a number on a sticker or plate on the post. Giving us the number helps us find it.

Report a fault

Report a street light fault

What happens next

We'll fix most faults within 7 working days. If the power supply needs repairing, the electricity company has to do it, which can take up to 6 weeks.

If a street light is dangerous

If a lamp post has been knocked down or has exposed wires, call 01632 960 000 now. Out of hours, call 01632 960 004.